Help Center

Contact Us
If you have questions about purchasing any of products we carry, live customer service staff is available to help you 9am-6pm Central M-F.

If you have a question about a safe you've already purchased (lost keys/combination, can't open safe etc) please contact the safe manufacturer directly.

Question?

800-928-1656

9am - 6pm Central Mon - Fri cs@TotalSecurityStore.com

TotalSecurityStore.com
PO Box 641876
Omaha, NE 68164

*FREE SHIPPING*
There are NO SHIPPING CHARGES to most of the continental United States. However, in some remote rural areas, islands, toll bridge access areas, union states, ferry tolls, etc. may be subject to additional charges. If any additional charges apply the customer will be notified before shipping.

INSPECTION UPON DELIVERY IS REQUIRED FOR ALL SAFE DELIVERIES OVER 100 LBS. PLEASE CLICK ON THE “SHIPPING INFO” TAB ON THE INDIVIDUAL PRODUCT PAGE TO READ THE SPECIFIC REQUIREMENTS OF OUR MANUFACTURERS.

Please make sure you contact us if you have any concerns or questions before ordering. Cancellations before a product is shipped are subject to a 2% fee.

Contact Information For Safe Manufacturers
If you have lost or forgotten your safe combination, can't open your safe or any other technical problems with a safe you've already purchased please contact the safe manufacturer directly and they will be able to assist you:

	Cobalt Safes - www.cobaltsafes.com or 888-535-2545
	DocuGem Safes - www.gemfg.com or 800-966-1387
	Hollon - 888.455.2337
	LockState - www.lockstate.com or 877-254-5625
	Mesa - www.mesasafe.com or 800-490-5624
	Protex - www.protexsafe.com or 818-773-8030
	Secure Logic (ETL) - www.wall-vault.com or 800-344-3242
	Sentry Safe - www.sentrysafe.com or 1-800-221-6879
	V-Line - www.vlineind.com or 805-520-4987