Hollon Safe HDS-2014E - Depository safe

AUDIT TRAIL FUNCTIONALITY STANDARD ON THE ELECTRONIC LOCK ALLOWS YOU TO TRACK WHO HAS BEEN IN YOUR SAFE- NO SOFTWARE REQUIRED

Multi-user functionality allows up to 7 users OR you can use the dual user functionality to require two different codes to open your safe for greater accountability. And now all Hollon depository safes come with DUAL relockers making this safe even more secure than before!

• Exterior Dimensions Height x Width x Depth 20¼" x 14" x 14"
• Interior Dimensions Height x Width x Depth 10½" x 13½" x 11¼"
• Weight 90 lbs

Lifetime Fire Guarantee

Hollon Safe backs all our fireproof safes with a lifetime warranty against fire. We will gladly replace and Hollon Fireproof Safe that has been damaged in a fire with the same or a comparable model to include all freight costs to the original address of purchase. Customers will be required to supply all requested documents to an authorized Hollon Safe representative prior to replacement. Contact Hollon Safes at 1.888.455.2337 for additional information or restrictions.

Limited Warranty

Hollon Safe warranties all parts and labor, including all Hollon digital components, on all safes purchased for period of 90 days from date of purchase against manufacture defects. We provide a 2 year warranty on all replacement parts. Extended warranty includes Hollon digital components. Other brand digital components, electronic keypads, will only be warranted for a period of 90 days from date of purchase. Only digital components that are factory installed or installed by a Hollon Safe technician prior to shipment will be covered under this 90 day warranty. Hollon Safe will not warranty any digital component installed on safes that are installed within a floor. This warranty does not cover any damages caused by mishandling, neglect, water, tampering, improper installation, removal and/or reinstallation of the safe. Hollon Safe must be notified within a period of seven days of the receipt of any safe damaged during shipping in order to uphold the warranty and/or damage claims. Warranties on damage claims will only be accepted if the customer has properly executed the outlined Damage and Delivery Policy and Procedures. Re-setting of any combination on a Group II dial lock must performed by a qualified locksmith otherwise the warranty will become void.

This warranty is valid for the original customer of purchase and is non-transferable. At no time will the warranty cover more than the original purchase price of the safe. At no time will Hollon Safe become liable for the cost of installation and/or removal of an Hollon Safe or any contents or valuables that may be stored in any Hollon Safe. Hollon Safe's sole discretion under this warranty, is at Hollon Safe's own option and own expense. Hollon Safes will repair the defective safe or part, will deliver to the customer the same or comparable safe or part for replacement of the defective part, or if neither of the two previous options is reasonably available, Hollon Safe may, at its own discretion, refund to the customer the original purchase price paid for the defective safe. All safes or parts that are replaced or refunded will become the sole property of Hollon Safe. An authorized Hollon Safe representative must approve all claims against Hollon Safe. All repairs must be approved by a Hollon Safe Representative before any warranty repairs can be completed. If a warranty repair is completed prior to obtaining an approval and a work order number from Hollon Safe, Hollon Safe reserves the right to refuse payment to the service provider or reimbursement to the customer for any unauthorized repairs.

*Shipping is included to most of the continental United States (Alaska and Hawaii customers please contact us for shipping costs before placing order). However, in some remote rural areas, islands, toll bridge access areas, union states, ferry tolls, etc. may be subject to additional charges (i.e New York). If any additional charges apply the customer will be notified before shipping. Please enter shipping address carefully. Incorrect shipping addresses will result in extra shipping charges for the customer. If customer changes mind once a safe has shipped customer will be responsible for freight to and from the delivery address as well as restocking fee.

Usually ships within 3-5 business days, delivery will be an additional 2-7 business days

Shipping & Delivery
All orders weighing over 125lbs or more are shipped via LTL freight carriers. The freight carrier provides either dock or curbside delivery based on location. Curbside delivery is defined as delivery of the freight as close to the actual delivery address as possible. Please remember the size of the tractor trailer and certain safety precautions may prevent the freight carrier from delivering the freight at the actual curb or delivery address. Lift-gate service is available at no extra charge and it is the sole responsibility of the customer to coordinate inside delivery of the freight with the trucking company, sub-contractors, and/or themselves. The freight carrier is not responsible for the inside delivery of any freight and inside delivery is not a service that Hollon Safe offers.

Hollon Safe uses the services of FedEx on all safe order weighing 124lbs or less. All safes are shipped via FedEx for cost effectiveness. Safe shipment can be upgraded to 2nd Day Air per customer's request and at cost the customer, if available.

Any address corrections, re-consignments, or storage issues due to freight being undeliverable will not be the responsibility of Hollon Safe and may result in additional fees. The customer will be contacted and advised of any additional fees prior to Hollon Safe providing the freight carrier with any written or verbal authorizations regarding any changes in the shipment. Upon contact, it will be the responsibility of the customer to find a resolution to the issues in a timely manner. Hollon Safe reserves the right to authorize the return of any freight found undeliverable where the customer, after repeated attempts, is found to be unavailable for contact. Customer will be charged for all freight to and from the point of delivery regardless if the buyer was eligible for free shipping in all instances where freight is determined to be undeliverable and is returned to any Hollon Safe warehouse. Freight that is returned because it is deemed undeliverable will be subject to a 15% restocking fee.

***Inspection for Damage Process***
All LTL freight deliveries MUST be inspected for damage at the time of delivery. All packaging should be inspected for any noticeable signs of damage to include tears, indentions, and friction marks to the packaging and should be opened to inspect the safe for any signs of damage. Any noticeable signs of damage (to package or safe) must be noted on the delivery receipt for any attempt of a discount and/or REFUSED and sent back for a replacement and you MUST notify Hollon Safe within 24 hours. Do NOT sign the delivery receipt until you have carefully inspected the safe . If you are uncertain of the proper procedures please contact Hollon Safe immediately. Do NOT sign for the shipment until you have thoroughly inspected for any damage. Hollon Safe is not responsible for shipments that are not signed for as damaged upon arrival. Occasionally there may be damage that is not apparent upon receipt of a shipment. Some freight carriers allow up to 15 days from receipt of shipment to accept claims of concealed damage, others do not. After the allowable time of concealed damage claims has passed, Hollon Safe company cannot assist with freight claims.

All freight shipped via Hollon Safe is shipped in an upright position, banded down to a wooden pallet. Any signs of damage to the packaging, freight not being delivered upright position are justified reasons for the customer to require further inspection of the actual freight itself. If the damage is minimal and acceptable to the consignee, they will be required to make note of the damage on the delivery receipt at time of delivery prior to signing the delivery receipt. Under NO circumstances shall the consignee discard the pallet or packaging material until the safe has been determined to be in good working condition and/or all claim issues have been resolved. When the delivery receipt is signed by the consignee in good condition. Failure to follow the procedures above will remove all liability of damage from Hollon Safe and require the consignee to file any claims against the carrier themselves.

For all parcel shipments, the customer must notify Hollon Safe of any damages within 24 hours of receipt. Customer will also be required to provide Hollon Safe with a brief description of the damage. If the customer declines to keep the damaged safe, it will be the customer's responsibility to repackage and hold the safe until a claim can be submitted and FedEx can retrieve the damage safe, the process can approximately two weeks.

Safe can be returned for a period of 14 days from the date of delivery. All returns must be approved by an authorized Hollon Safe representative and returned with a required "RMA" number. Safes must be returned in the original packaging and must be received in an approved Hollon Safe warehouse undamaged and unused within 7 days of the issuance of the return authorization number. All freight charges are non-refundable once a safe has shipped. All safe returns are subject to a 20% restocking fee. In addition, if the returned safe is received by Hollon Safe damaged it may be subject to additional fees. These fees will be determined by an authorized Hollon Safe representative and will be prorated according to the extent of damage. Customers will be responsible for freight to and from the point of delivery regardless if the buyer was eligible for free shipping. All freight charges will either be prepaid by the customer directly to the carriers or will be deducted from the safe refund. Credits will only be issued upon receipt and inspection of all returned safes.